Privacy Policy

Elite Care Physical Therapy’s Commitment to Privacy:

Your privacy is important to us. This Privacy Policy (Privacy Policy) has been developed to demonstrate our firm commitment to your privacy and to explain how Elite Care Physical Therapy collects, uses, shares, and safeguards Personal Data and Non-Personal Data on www.eliteptcare.com and on any other websites and mobile applications we may launch in the future, as well as microsites, social media sites, and any other digital platform or service operated or used by Elite Care Physical Therapy from time to time (Sites). ECPT recognizes its responsibility to treat with care and protect the information and data it collects, and to respect your data privacy.

Your use of the Sites and participation in ECPT programs and services signifies that you understand this Privacy Policy and that you acknowledge the collection, use, and storage of and your rights as described herein.

This Privacy Policy is subject to change.

Who We Are

Elite Care Physical Therapy is a boutique orthopedics, sports, and pelvic floor physical therapy clinic in Windham, NH.

Data Collection

Elite Care Physical Therapy does not collect data online, by phone, or by paper. We do utilize cookies to optimize site performance but do not retain general data without your explicit consent.

Elite Care Physical therapy does not receive Personal Data from third parties for use in marketing or providing products or services.

Elite Care Physical Therapy does not collect information (whether online, by phone, or by paper) that does not directly identify you (Non-Personal Data). We do not collect:

  • Computer, operating system, and platform type.

  • Internet service provider.

  • Your industry and business (e.g., company size and location, job functions, seniority levels).

Cookies

Cookies are small files used to send information from our Sites to your web browser. The Sites use session cookies, which are destroyed when a user closes the Internet browser, and permanent cookies, which remain on the user's hard drive until manually deleted by clearing the cache. Cookies are used for many purposes, including allowing users to access member-protected content without logging in before loading each page. Permanent cookies allow users to utilize the "remember me" feature to avoid having to log in again to the Sites after closing the previous internet browser session. You can control cookie settings in your internet browser to automatically reject some forms of cookies. If you view the Sites without changing your cookie settings, you are indicating your consent to receive all cookies from ECPT Sites. If you do not allow cookies, some features and functionality of ECPT’s Sites may not operate as expected.

Third-Party Data Sharing

We share your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to:

  • Share data with third parties to fulfill service requests and to perform business functions (e.g., ECPT contracts with third parties to provide services on our behalf such as data hosting services; packaging, mailing, and delivery services; customer support and consulting services; event registration services).

  • Share data with partners, including scheduling software and home exercise programs.

  • Share data with third parties as required by law or to protect Elite Care Physical Therapy in the good-faith belief that such action is necessary to: (1) Conform to legal requirements or comply with legal process served on ECPT. (2) Protect and defend ECPT’s rights or property. (3) Protect the personal safety of ECPT personnel or members of the public in appropriate circumstances.

  • Share data with third parties to offer you products and services that may be of interest to you professionally or personally (e.g., business software solutions, member product discounts). Users can request that their information be removed from such lists (opt out of receiving emails) by using the information provided under "Your Rights Regarding Your Data" below.

  • Share data with third parties for research purposes that align with ECPT’s goals and priorities.

  • Share data with third parties under other unanticipated situations, but only with your consent.

Children

We do not knowingly collect Personal Data from or market to children under the age of 13.

Security

Your privacy is of the utmost importance to us, but due to legal and security matters that are beyond our control, we cannot guarantee that the data that you may provide to us, including personally identifiable information, is not disclosed to a third party. ECPT incorporates reasonable safeguards to protect the security, integrity, completeness, accuracy, and privacy of the data we collect. In our efforts to make the Sites secure, we use the latest industry standards to safeguard the confidentiality of your personally identifiable information, such as firewalls and Secure Socket Layers, where appropriate. ECPT also takes precautions to protect information from loss, misuse, and alteration. Only ECPT employees who need access to your data in order to do their job are allowed access. Pursuant to PCI compliance requirements, ECPT employs procedures to safeguard any credit card data we collect from you when making an order. Please note, however, that no method of electronic transmissionr storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights Regarding Your Data

To protect your privacy and security, we will take reasonable steps to verify your identity. You can choose to not provide your email address in order to avoid emails.

Other Important Information

Location of Data

Elite Care Physical Therapy is headquartered in the United States, in Windham, New Hampshire, and our services are hosted in and managed in the United States. If you are a user located outside the U.S., you understand and acknowledge to having your data (which may include information collected through the use of cookies and other technologies, as described above) transferred, processed, and stored in the U.S. or in any other country in which we engage service providers or to which you direct us to transfer your data.

Your data is processed in the U.S., where privacy laws may be less stringent than the laws in your country. By submitting your data to ECPT, you agree to the transfer, storage, and processing of your data in the U.S.

Data Retention

In general, ECPT retains data for the period necessary to fulfill its business purposes, unless a longer period is required, needed for archival and research purposes, or permitted by law.

Third-Party Sites

The Sites may include links to other websites that are not owned or controlled by ECPT, and ECPT is not responsible for the contents of any linked site, the conduct of any linked site, or any changes or updates to such sites.

ECPT may provide links to you only as a convenience, and the inclusion of any link does not imply an endorsement by ECPT of the website. You should read the privacy policy of the third-party provider to see how your data will be treated on its site.